Every Student FAQ
So you like what you have seen so far but naturally you have some questions. Below we have compiled a list of answers to some of the questions that our students often ask when coming to stay with us. If you’ve any additional questions we would love to hear from you, please contact us.
How do I book a room?
It’s really simple. Head to the book now section of the site and input the required information. We will be in contact within 1 working day with the next steps.
Do I need to pay a deposit?
Deposits can be confusing and cause distrust between us and you. We’re not a fan of this. So no, we don’t take a damage deposit. We do take a booking fee when you sign your contract. This then acts as part of your rent payment.
Can I pay in instalments?
Of course. Instalments are a great way of spreading the cost of your accommodation. We offer an instalment plan in line with your student loan payments. We don’t increase the rent for this. But we do ask you provide a UK based guarantor who will agree to cover your rent if you are unable to.
What should I bring with me?
It’s very easy to bring too much! Our advice is start small, you can always add to it. Outside of your normal items like clothes, books, stationery etc. You will also need bedding, kitchenware (pots, pans, plates, cutlery etc.) We also suggest a couple of small padlocks so you can secure your kitchen cupboards.
Struggling for space? We can supply bedding and kitchen packs for you at an additional cost.
What about post and parcels?
We keep this one simple too. Everything is delivered to our reception. From there, all parcels are logged and published on a list each day. You will just need to pop down to reception with a form of photo ID to collect your parcel.
Any letters will be delivered under your door on the same day as we receive it.
What if something breaks?
Nothing lasts forever and accidents do happen. If something is past its best, just let us know at reception and one of our friendly maintenance team will attend to make repairs or replace. You’ll only ever be charged for this if the damage is clearly through misuse.
Am I insured?
Every contract comes with contents insurance cover provided by Endsleigh. So make sure you check out what is covered.